Privacy policy | Make-A-Wish
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Privacy policy

By accessing and using this website, you hereby agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please exit from this website.

Non-Personal Information Collected Automatically

Make-A-Wish Foundation® UK is committed to the protection of the privacy of its website visitors. We monitor statistics about our users, traffic patterns, and website performance in order to provide a better experience for website visitors. These statistics do not include any personally identifying information.

Personal Information

In order to respond to your enquiries or manage future interactive user functions, it may be necessary to ask for personal information such as your name, address, email address, and telephone number. We may use this information to respond to your requests or to contact you via mail, email or phone to inform you of new products, services or promotions that we offer. If you request a service or submit content to this website we may need to contact you for additional information required to process or fulfil your request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your enquiry or fulfil your requests. This website may use technology that lets us collect certain technical information like your IP address, operating system, your browser type, traffic patterns and the address of any referring websites.


Please note that, although no system of technology is completely infallible, Make-A-Wish Foundation® UK has endeavoured to take appropriate measures to prevent risks of unauthorised access to or improper use of your personal information.

Accuracy of Collected Data

Make-A-Wish Foundation® UK will, on its own initiative or at your request, update or erase any erroneous or outdated personal data retained in connection with the operation of this webite.


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Make-A-Wish Foundation® UK may change access to this website, or any content, at any time with or without notice.

Donations Refund Policy

As a registered charity we rely on donations to allow us to carry out our work. We do not normally refund donations but will review any request on a case by case basis. Donations will be refunded if there is a legal obligation to do so or an occasion an ex gratia payment may be made. Donations made by Direct Debit are covered by the Direct Debit Guarantee.